RETURNS & CANCELLATIONS

RETURNS

WE WANT TO MAKE SURE YOU LOVE OUR PRODUCTS AND QUALITY IS GUARANTEED. IF THERE IS A PRINT ERROR OR VISIBLE QUALITY ISSUE, WE'LL REPLACE OR REFUND IT. FOR ANY QUALITY ISSUES, BE SURE TO PROVIDE CLEAR PHOTOS OF THE PRODUCTS ON A FLAT, WELL-LIT SURFACE. THIS QUICK AND SIMPLE STEP WILL HELP US TO PROVIDE A SPEEDY RESOLUTION.

*BECAUSE PRODUCTS ARE MADE TO ORDER, WE DO NOT ACCEPT GENERAL RETURNS OR SIZING-RELATED RETURNS*

ONCE YOUR ORDER HAS GONE TO PRODUCTION, YOU MAY BE ELIGIBLE FOR A REPLACEMENT/RESOLUTION DEPENDING ON THE SITUATION. AFTER YOU’VE RECEIVED YOUR ORDER, YOU HAVE 30 DAYS TO ADDRESS ANY QUALITY ISSUES.

DAMAGED/QUALITY ISSUES

FOR THE FASTEST RESOLUTION, PLEASE INCLUDE A PHOTOGRAPH DEMONSTRATING THE QUALITY ISSUE OF THE PRINT OR THE DAMAGED AREA OF THE ITEM. THE MOST OPTIMAL PICTURES ARE ON A FLAT SURFACE, WITH THE TAG AND ERROR CLEARLY DISPLAYED

ORDER CANCELLATIONS & AMENDMENTS

ALL OF OUR PRODUCTS ARE MADE TO ORDER ESPECIALLY FOR YOU. IF YOU WISH TO CANCEL OR AMEND YOUR ORDER, PLEASE EMAIL US AT THETEAM@BRAKECHK.COM AND INCLUDE YOUR ORDER NUMBER. YOU CAN EDIT YOUR ORDER BEFORE IT GOES TO PRODUCTION. PRODUCTION USUALLY BEGINS ONE (1) TO THREE (3) DAYS AFTER ORDER HAS BEEN PLACED.

REFUNDS POLICY

PAYPAL: ANY REFUNDS PROCESSED WILL SHOW BACK UP IN YOUR PAYPAL ACCOUNT BALANCE WITHIN 24 BUSINESS HOURS.

CREDIT CARD: ANY REFUNDS PROCESSED VIA YOUR CREDIT/DEBIT CARD WILL SHOW BACK UP IN YOUR BANK ACCOUNT WITHIN 7 TO 10 BUSINESS DAYS DEPENDING ON YOUR BANK.